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Student Services Coordinator

• Join Student Connect and be pivotal in boosting engagement and streamlining operations • UC Level 6, $ 88,414 pa - $ 95,175 pa + 17% Super • Full Time, Continuing Opportunity

Job no: 501249
Work type: Professional
Location: Bruce
Categories: Administration, Student Support

  • Join Student Connect and be pivotal in boosting engagement and streamlining operations
  • UC Level 6, $ 88,414 pa - $ 95,175 pa + 17% Super
  • Full Time, Continuing Opportunity

About Us:

Join University of Canberra where we walk together to foster an inclusive community. Together, we endeavour to empower, connect, and exchange knowledge with our diverse people, cultures, and environments.

We stand firm and dedicated to upholding fundamental values such as inclusivity, honouring Indigenous cultures (Nurragunnawali), driving positive change, nurturing curiosity, and promoting collaborative efforts. We are committed to leading the national education sector in championing equity, diversity, inclusion, and accessibility via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups.

About the Opportunity:

Student Connect is seeking a proactive Student Services Coordinator to join our team. Reporting to the Manager Student Centre, you will develop and manage the annual Student Connect communications campaign, ensuring high levels of engagement.

The successful candidate will have the ability to work autonomously, with a keen eye towards streamlining and improving processes. A good understanding of the student-life cycle will be beneficial to excel in this position.

Key Responsibilities:

  • Developing and managing the Student Connect communications campaign, including emails, SMS, and other promotions.
  • Maintaining and improving the online student portal, and reviewing Student Connect processes.
  • Building and maintaining relationships with staff, faculty, and external stakeholders.
  • Supporting student engagement from acceptance to enrolment, and assisting with student-facing events
  • Collaborating with Student Connect teams during peak periods or on significant projects.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits such as:

  • Flexible working arrangements
  • Family-friendly policies
  • On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
  • Professional Development offerings (study assistance, corporate programs and discounts)
  • Innovative work environment with a diverse and inclusive culture
  • Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

What we need from you: To be considered for this position, we require your CV and a 1-page cover letter explaining what skills you would bring to the role.

Submit your CV and cover letter through the “Apply Now” tab. We kindly ask that you take this opportunity to align your application with the Download File Position Description, ensuring that your skills and experience are clearly articulated in connection with the specific requirements of the role.

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.

Working Rights: Applicants who wish to apply for this position should have valid working rights at the time of submission.

WWVP: The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au

For Job Specific Information: please contact Grace Standish - Manager, Student Centre, grace.standish@canberra.edu.au.

Recruitment and Application Questions: please contact the Talent Acquisition team on 02 6206 3867 or email uctalent@canberra.edu.au

Closing Date: 11.55pm, Sunday 14 July 2024

Advertised: AUS Eastern Standard Time

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