VIDEO
Be the support international students need and make a positive impact
UC Level 6, Salary Range $93,705 pa - $100,871 pa plus 17% Super
Full Time, Fixed Term Opportunity (until Dec 2027)
About us:
University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community, and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities.
About the role:
We are seeking a dedicated and collaborative Student Wellbeing and International Support Coordinator to join the Student Wellbeing & Support Team. Reporting to the Manager, Student Wellbeing & Support, the role supports the coordination, implementation and evaluation of programs designed to foster student resilience, retention and overall wellbeing for our international students. You will work closely with faculties, business units, support service providers and community partners to deliver holistic, student‑centred support.
Key responsibilities:
In this role, you will:
Provide high‑quality guidance, support and advice to students and staff to enhance engagement, wellbeing and success.
Support the development, delivery and evaluation of early‑intervention and retention‑focused initiatives.
Maintain a strong understanding of sector‑wide wellbeing programs, particularly those supporting equity cohorts throughout the student lifecycle.
Deliver specialised wellbeing and international student support
Oversight of pastoral care and administrative processes for Under 18 international students.
Case management of students experiencing complex personal circumstances impacting study.
Liaise with internal and external stakeholders and represent the University in relevant networks.
Data collection and record keeping monitoring and evaluating activities.
About you:
To be considered for this role, you will be empathetic, solutions‑focused and highly collaborative. You will have strong communication skills, the ability to build relationships across diverse groups, and the confidence to manage sensitive or complex student matters with care and professionalism. The role is campus‑based and requires onsite presence.
If you are passionate about enhancing the student experience and making a meaningful impact across our University community, we’d love to hear from you.
Offerings/ Benefits/ Culture:
The University offers excellent conditions and benefits which can be explored on our “Work at UC ” site which includes:
Flexible working arrangements and Family-friendly policies
On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
Professional Development offerings (study assistance, corporate programs and discounts)
Innovative work environment with a diverse and inclusive culture
Access to Employee Assistance Program and a corporate private Health Plan (Bupa)
University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032 . UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity and people from culturally and linguistically diverse backgrounds.
Eligibility:
Applicants who wish to apply for this position should have valid working rights at the time of submission.
The successful applicant will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au
How to apply:
Please apply with you Resume only, no other documentation is required at this stage. Please ensure you take the time to align your Resume with the Position Description
For job specific information: please contact Mikaela Dockrill - Manager, Student Wellbeing & Support - 02 6201 5725 - Mikaela.Dockrill@canberra.edu.au .
For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au . If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.
Closing date: 11.55pm, Sunday 15 March 2026
