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Join our student-focused team, providing essential administrative, strategic, and outreach support that helps students succeed every day.
UC Level 5, Salary Range $79,997 pa - $90,888 pa plus 17% Super
Full Time, Continuing Opportunity
About us:
Join University of Canberra where we walk together to foster an inclusive community. Together, we endeavour to empower, connect, and exchange knowledge with our diverse people, cultures, and environments.
We stand firm and dedicated to upholding fundamental values such as inclusivity, honouring Indigenous cultures (Narragunnawali), driving positive change, nurturing curiosity, and promoting collaborative efforts. We are committed to leading the national education sector in championing equity, diversity, inclusion, and accessibility via Connected – A Decadal Strategy 2023-2032 .
About the opportunity:
We’re seeking a proactive and detail-oriented student support professional.
As the go-to person for day-to-day operations, student engagement, and event coordination, you’ll play a vital role in ensuring the smooth delivery of the Faculty’s Research Student program. From admission to completion, you’ll be a trusted point of contact—providing timely advice, pastoral care, and seamless coordination of services that help our research students thrive.
Key Responsibilities:
Be available for student drop-ins, offering friendly and effective support
Coordinate event logistics, including seminars, exam preparation, and print-ready materials
Provide general administrative support to ensure smooth daily operations
Triage inquiries and direct students or staff to the appropriate services
Deliver high-quality student support with a strong customer service mindset
Collaborate effectively in larger team environments and contribute to group success
Requirements:
Strong administrative and coordination skills with a high level of attention to detail
Excellent interpersonal and communication skills, with a student-first mindset
Ability to manage multiple priorities and work collaboratively in a team environment
Experience in higher education or research administration is highly desirable
A proactive, solutions-focused approach to supporting students and academic staff
Familiarity with Office 365 and use of AI to support administrative work is an advantage
Offerings/ Benefits/ Culture:
The University offers excellent conditions and benefits such as:
Flexible working arrangements
Family-friendly policies
On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
Professional Development offerings (study assistance, corporate programs and discounts)
Innovative work environment with a diverse and inclusive culture
Access to Employee Assistance Program and a corporate private Health Plan (Bupa)
What we need from you: To be considered for this position, we require your Resume and a cover letter explaining what skills you would bring to the role; no additional documents are necessary.
Submit your Resume through the “Apply Now” tab. We kindly ask that you take this opportunity to align your Resume with the Position Description
If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.
Working rights: Applicants who wish to apply for this position must have valid working rights at the time of submission.
WWVP: The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au
For job specific information: please contact Lorna Evans, Research Manager, Faculty of Business, Government & Law on 02 6201 2782 or email Lorna.Evans@canberra.edu.au
For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au . If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.
Closing date: 11.55pm, Sunday 27 July 2025
