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Support, solve, and make an impact in student life.
UC Level 5, Salary Range $81,918 pa - $93,070 pa plus 17% Super
2 x Full Time Continuing Opportunities
About us:
University of Canberra is more than a university, it’s a community committed to shaping a better world through education, research, and opportunity with a strong commitment to inclusivity and reducing inequalities. Our vibrant campus in Australia’s capital city is a hub of innovation, opportunity and a launchpad for a diverse cohort including first-in-family students and future leaders alike. If you are looking for a career that matters with a welcoming, values based, forward-thinking institution, come build your future with us.
About the role:
We are looking for two enthusiastic Student Services Advisors to support the frontline operations of the Student Centre. Full-time and part-time applications are welcome.
Working under the broad direction of the Manager, Student Centre, you will play a key role in delivering high-quality support to students across multiple channels, while also contributing to student events and peak period activities like Orientation, exams, and graduations.
Key responsibilities:
Be responsible for assisting Student Centre casual staff, ensuring best practice customer service principles are adhered to.
Maintain relationships with other staff and areas of Student Connect, Faculty administration, Academic staff and external stakeholders.
Assist and support the Senior Coordinator Student Centre and Manager Student Centre.
Assist and support Student Connect areas during peak times.
About you:
You are approachable and genuinely enjoy helping others. You bring a positive, can-do attitude and thrive in a fast-paced environment where problem-solving is key. Experience in customer service is desirable.
Offerings/ Benefits/ Culture:
The University offers excellent conditions and benefits which can be explored on our “Work at UC ” site which includes:
Flexible working arrangements and Family-friendly policies
On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
Professional Development offerings (study assistance, corporate programs and discounts)
Innovative work environment with a diverse and inclusive culture
Access to Employee Assistance Program and a corporate private Health Plan (Bupa)
University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032 . UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity and people from culturally and linguistically diverse backgrounds.
Eligibility:
Applicants who wish to apply for this position should have valid working rights at the time of submission.
How to apply:
Please apply with your CV and a 1-page cover letter. Ensure that you take the time to align your application with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.
If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.
For job specific information: please contact Bethany Harper, Senior Coordinator, Student Centre, bethany.harper@canberra.edu.au .
For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au . If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.
Closing date: 11.55pm, Monday 6 April 2026
